1. Information We Collect

- Personal Information: Such as your name, email address, phone number, or resume when you fill out forms, sign up for our services, download materials, or schedule appointments.
- Technical Information: Including IP address, browser type, device type, operating system, and browsing behavior using cookies or similar technologies.
- Usage Data: Information about how you interact with our website, such as pages visited and links clicked.
 

2. How We Use Your Information

- Provide coaching services and customer support
- Process requests, appointments, or newsletter signups
- Send periodic updates, tips, offers, and program announcements
- Improve the performance, content, and functionality of our website
- Ensure legal compliance and protect our business
We do not sell your personal information to third parties.
 

3. Email Marketing

We may send emails including newsletters, course updates, promotional offers, or event invitations. You may unsubscribe at any time using the link provided in each message.
 

4. How We Share Your Information

- Service Providers: We use trusted third-party vendors such as Calendly (scheduling), Stripe (payment processing), Google Analytics (website analytics), GoHighLevel (CRM and email marketing), and Canva (design). These providers only access your data to perform tasks on our behalf.
- Other Tools: We may periodically use additional third-party tools or services. This list may be updated at any time.
- Legal Requirements: If required by law or to protect our rights or the rights of others.
- Business Transfers: In the unlikely event of a merger or sale, your information may be transferred to the new owners.
 

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., Google Analytics) to understand how visitors use our website and to improve user experience. You can set your browser to refuse cookies or alert you when cookies are being used.
 

6. Your Rights and Choices

Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to:
- Request access to the personal information we have collected about you
- Request deletion of your personal information, subject to legal exceptions
To exercise any of these rights, please email us at: debra@nexxtlevelcareers.com

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7. Data Retention and Security

- Email marketing: Retained until you unsubscribe
- Client service records: Retained for 7 years after the final session
- Analytics data: Retained for up to 26 months (Google Analytics default)
We use industry-standard measures to protect your information from unauthorized access, disclosure, or destruction.
 

8. Coaching and Course Participant Data

For our coaching programs, including the Your Job Search Playbook course, participant data such as names, emails, and session recordings may be collected. Group sessions may be recorded for the benefit of participants and are shared only with enrolled members. Participation in recorded sessions is optional.
 

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
 

10. External Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of those sites.
 

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

NexxtLevel Careers
Email: debra@nexxtlevelcareers.com
Website: www.nexxtlevelcareers.com